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FAQs

FAQs

WHAT IF THAT PRODUCT IS SOLD OUT?

You can add the item to your waitlist. Once it becomes available again, you will receive an automatic email notifying you that the product is available in your shopping cart. Please note that the item will remain in your cart for 30 minutes after you receive the email, so be sure to complete your purchase within that time frame.

WHY SHOULD I PREAUTHORIZE?

When you preauthorize a waitlist item, you move to the top of the waitlist to receive the item as soon as it’s back in stock. Once the item becomes available, you will be automatically charged.

Changed your mind? You can cancel a preauthorized item anytime by clicking the “trash can” button in the top right corner of that item.

HOW CAN I USE THE DISCOUNT CODE?

Discount codes must be applied during checkout. We cannot retroactively add them after your order is placed, even if you forgot to enter one. Please double-check your shopping cart before completing your purchase.

WHAT IS CUSTOMER SERVICE CONTACT INFORMATION & HOURS?

Any questions? We would love to help you! Email us 24/7 at: wecare@shopsistersinstyle.com  We do ask that you please allow us up to 48 business hours to respond to all emails in case of an unforeseen circumstance that would push our same-day response back.

WHAT ARE THE LOCAL PICKUP HOURS?

Monday-Friday: 8:00 am-2:00 pm (please note that times may vary).
Packages are located on the local pickup bins and are in alphabetical order by LAST NAME.